· FUNCTIONAL CONSULTING

Odoo functional consulting that turns business requirements into clean workflows.

“Functional consulting” is the part of an Odoo project that most businesses feel immediately: workshops, process mapping, configuration decisions, user roles, and how your team actually works day-to-day. We focus on designing practical, auditable workflows that reduce manual effort and keep data accurate — before custom development is even considered.

Process mapping across Sales, Inventory, Purchasing, Manufacturing and Accounting.

Odoo configuration aligned to your real-world operations (not generic demos).

Role-based training and adoption planning for teams.

Requirements for customisations and integrations (with scope you can trust).

THE BIG WIN

Less rework. Better adoption.

When functional design is done properly, your team follows consistent workflows, reporting becomes reliable, and technical work becomes smaller and more predictable.
Workshops
Process mapping
Configuration
Training

What our functional consulting covers

We help you make the “right decisions early” so Odoo fits your business - without over-customising.

Business process workshops

We run structured workshops with stakeholders and key users to map current state vs desired state, identify bottlenecks, and define the minimum viable workflow that the team can adopt quickly.

Sales, quoting and order-to-cash workflows.

Purchasing, replenishment and supplier management.

Warehouse receiving, picking, packing and dispatch.

Manufacturing planning and work order execution (where applicable).

Accounting processes: invoicing, bills, reconciliation and reporting.

Requirements for customisations

When customisation is required, we write requirements that developers can implement cleanly, with scope boundaries and test acceptance criteria - so budgets don’t blow out.

Gap analysis: standard Odoo vs custom requirements.

User stories, edge cases, and approval paths.

Acceptance criteria and test scenarios.

Staged rollout plan (so change is manageable).

Configuration & governance

We configure Odoo to support your workflows and enforce clean data practices. This is where you avoid the “everyone does it differently” problem.

User roles, access groups and approval rules.

Product, pricing, taxes and chart of accounts alignment.

Warehouses, locations, routes and replenishment rules.

Document templates, numbering, and operational controls.

Training & adoption planning

New workflows only matter if the team uses them. We provide role-based training and “how we work” docs so the business actually changes, not just the software.

Role-based training sessions and recorded walk-throughs.

Operational SOPs aligned to your configuration.

Go-live checklists and user onboarding packs.

Post-go-live support coverage and optimisation backlog.

On-site functional consulting (Australia-wide)

Sometimes you need key stakeholders in a room, a whiteboard, and real-time decisions. We provide on-site workshops and process mapping across Australia.

We travel to your site

We can deliver in-person discovery workshops, workflow mapping and training in major cities and regions.

  • Sydney, Brisbane, Melbourne, Adelaide, Perth (and beyond).

  • Multi-site businesses: run workshops per site / warehouse.

  • Ideal for complex operations, change management and cross-team alignment.

Minimum on-site booking: half-day workshop.

What we achieve in a half-day

Typical outcomes from a focused on-site session:

  • Agreed workflow decisions (sales -> warehouse -> invoicing).

  • Role/permission model and operational controls.

  • Priority list of quick wins vs longer-term improvements.

  • Clear next steps for implementation, training or integrations.

Deliverables you get (so you can make decisions confidently)

This is not consulting theatre - we produce usable outputs that drive implementation and adoption.

Workshop outputs

Process maps & workflow decisions

Clear "this is how we do it in Odoo" documentation for each department.

Configuration blueprint

Settings + governance model

Roles, approvals, master data rules, and key configuration points.

Gap analysis

What's standard vs custom

A practical list of gaps, alternatives, and recommended approach (with scope boundaries).

Test plan

Critical path test scripts

Repeatable tests around your real workflows (order-to-cash, procure-to-pay, etc.)

Adoption plan

Training + go-live readiness

Role-based training approach and go-live checklist so the team is prepared.

Functional consulting FAQs

Quick clarity on where this fits in your Odoo journey.

Want Odoo to match how your business actually operates?

Book a discovery workshop and we'll map your workflows, confirm what can be achieved with standard Odoo, and produce a plan your team can execute with confidence.