· ODOO SUPPORT & OPTIMISATION
Keep Odoo stable today - and better every month.
Operational improvements: workflows, automation, reporting and performance tuning.
Structured training so your team becomes confident (not dependent).
Clear priorities, documentation, and predictable communication.
Also doing a version change? See Odoo Upgrades or Migration.
BEST FOR TEAMS WHO WANT
Less chaos, more confidence.
Support & optimisation services.
The three pillars of our support & optimisation services ensure the investment you make in your Odoo ERP installation gives you the optimum “bang for your buck”, ensuring your team know exactly how to use the system and the opportunity to understand it and tweak it post-launch.
Odoo Training
Role-based training for warehouse, sales, purchasing and finance - so your team uses Odoo correctly, faster, and with fewer mistakes.
Odoo Post-Go-Live Support
The “first 90 days” matter. We stabilise workflows, fix friction points, and help your team adapt to real-world usage after launch.
Odoo Support Retainers
Ongoing support with a predictable monthly allocation for troubleshooting, small enhancements and continuous optimisation.
What we support (real-world Odoo problems)
Support isn’t just “bugs”. It’s day-to-day operational help, plus targeted improvements that remove friction.
Operations & workflow troubleshooting
Inventory variances, stock moves, reservations and picking/packing issues.
Purchasing flows: RFQs, approvals, vendor pricing, landed costs.
Sales & quoting: pricing rules, product setups, discount logic, approvals.
Manufacturing / MRP: routes, BoMs, work orders, planning friction.
Optimisation & continuous improvement
Remove manual steps with smart automation and approvals.
Improve data quality (products, vendors, customers, units of measure).
Performance tuning and clean-up for faster day-to-day usage.
Small enhancements that compound over time.
Finance & reporting support
Journal alignment, reconciliations, customer/supplier statement issues.
Tax/GST configuration checks and process guidance.
Management reporting: dashboards, KPI visibility and monthly packs.
Integration support (when things break)
Sync issues with ecommerce, accounting or middleware.
Data mapping and reconciliation support.
Staged rollout and monitoring after changes.
How the engagement works
Clear process, predictable comms, and visibility on priorities.
1
Log request / issue
We capture context, impact and urgency so we can prioritise correctly.
2
Diagnose & confirm
We reproduce, find root cause, and confirm the best fix (or training).
3
Resolve + document
Fix applied, workflow clarified, and guidance documented for your team.
4
Optimise continuously
We track recurring pain points and convert them into improvements.
Want a broader discovery-style service instead? See Functional Consulting.
Need Odoo support that’s proactive - not reactive?
If your team is stuck, your workflows are clunky, or your system is under-utilised, we can stabilise Odoo and improve it in a way that’s measurable and sustainable.